Refund policy

Vault 333 Store Policies

Sales Policy

All items at Vault 333 are vintage and preloved. Please review all images and descriptions carefully before purchasing, as we do not accept returns. We aim to provide accurate details about each item's condition, including any faults or imperfections. Please don’t hesitate to email us if you require further assistance vault333nz@gmail.com

All our stock is carefully sourced from Japan, a country renowned for its meticulous care of luxury goods. Japanese sellers and collectors are known for maintaining items in excellent condition, meaning the preloved bags you purchase from Vault 333 are often remarkably well-looked after.

Authentication is provided through LegitGrails (excluding Coach). While some items may include their original authentication cards, we always provide additional professional authentication to ensure the legitimacy and quality of every product.