Shipping policy

Shipping Policy

  • Courier Service: We dispatch orders using NZ Post's Courier service, which includes tracking and signature on delivery for sales over $300. 

  • Delivery Timeframe: We aim to dispatch orders within 1–2 working days. Delivery to urban addresses typically occurs within 1–2 working days after dispatch. For rural addresses, please allow an additional 2–3 working days.

  • Signature Requirement: All orders over $300 require a signature upon delivery. If you're unavailable to sign, you can set up a "Leave my parcel" authority with NZ Post to have the parcel left in a safe place. 

  • Liability: Once your package leaves our premises, we are not liable for any loss or damage. We recommend tracking your parcel via NZ Post's tracking tool for updates .

  • FREE SHIPPING on all orders over $200 (no code needed)