Shipping policy
Shipping Policy
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Courier Service: We dispatch orders using NZ Post's Courier service, which includes tracking and signature on delivery for sales over $300.
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Delivery Timeframe: We aim to dispatch orders within 1–2 working days. Delivery to urban addresses typically occurs within 1–2 working days after dispatch. For rural addresses, please allow an additional 2–3 working days.
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Signature Requirement: All orders over $300 require a signature upon delivery. If you're unavailable to sign, you can set up a "Leave my parcel" authority with NZ Post to have the parcel left in a safe place.
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Liability: Once your package leaves our premises, we are not liable for any loss or damage. We recommend tracking your parcel via NZ Post's tracking tool for updates .
- FREE SHIPPING on all orders over $200 (no code needed)